Code of Conduct

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Foxhole is a game where many players are encouraged to work together in a sandbox environment. Due to the freedom that we give players, there is always the opportunity for players to cause trouble and ruin the experience for others.

We expect every player to follow the rules listed below. If you are found to break these rules, expect a ban to be issued.

Code of Conduct

  • Do not team kill, grief, or intentionally harm your own team in any way
  • Do not harass, threaten, or personally attack the development team or other players
  • Do not use hateful or offensive language
  • Do not use communication tools for purposes other than gameplay
    • This encompasses icons displayed on the map. Violations may result in the removal of structures by moderators without warning.
  • Do not exploit bugs, modify the game client, or use external tools to gain an unfair advantage
    • This encompasses things such as input broadcasting tools. Mods that do not provide the player an unfair advantage are not included in this rule.
  • Do not use alternate accounts to join the opposing faction or gain an unfair advantage
  • Do not abuse the in-game reporting tools
    • For example, falsely reporting players.
  • Do not attempt to circumvent account suspensions (bans)

Breach of code may result in a ban without warning. Bans are issued at the sole discretion of the development team. All incidents are investigated on a case-by-case basis.

Source: https://www.foxholegame.com/codeofconduct.

Dealing with Griefers

If you encounter griefing in the game (i.e. players breaking the code of conduct), use the following guidelines to resolve the issue.

  1. First, try resolve the issue by talking it out with the offending player through in-game text or voice chat. Sometimes, griefing actions are accidental or a result of a simple misunderstanding.
  2. Second, use the in-game report option to report the offending player. To do this, press F1 to get to the player screen then click on the report button on the row of the offending player.
  3. As a last resort, submit a support ticket through this link

Disputing Bans

If you feel you have been wrongfully banned, submit a support ticket through this link. Due to how busy the dev team is, we ask that you only dispute bans that you genuinely feel were wrongfully issued.

Community Assistance

If you require general assistance with the game, there are often community members and moderators on the official Foxhole Discord that would be happy to help! Note that Community moderators are NOT responsible for issues relating to griefing or bans and are not responsible for providing official support for the game.

How to report a violation

You can report a player in multiple ways:

  • If they're nearby, you can press Alt + LMB on their character and select "Report"
  • If they talked in chat, you can right click their name in the chat and select "Report" (player must be in the same region)
  • If they are in the same region or left the region recently, you can press F1 to open the player menu, right click their name and select "Report".

Bans & Violation Log

A player receiving too many in-game reports in a short time can lead to an automated ban. The length of automated bans start short (1h) but increases dramatically the more bans you receive.

You can view the ban & violation logs of another player via the same method as in-game report by selecting "Violation Log" instead of "Report".

Communication Rating System

The Communication Rating System is a tool for the in-game Chat. Messages posted in World (Team) chat, Logistics chat, and Intel chat can be upvoted or downvoted with the arrows to the left of it. Map Posts and Sign Posts can also be downvoted/upvoted. Players whose messages receive too many downvotes get their Communicating Rating downgraded to "Poor" and then to "Very Poor". The player's Comms Rating is shown in the Player Screen (F1). Players with low Comms Rating cannot post messages in the 3 aforementioned chat channels nor create Map Posts or Sign Posts. The impact on the rating is not instant but occurs over time (unlike in-game reporting). It is also affected by other hidden factors.

The goal of this tool is to encourage higher quality communication in highly visible locations like global chat channels.

The system is completely separate from the reporting tools, messages that break the code of conduct should be reported not downvoted.

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